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POINT RANDALL RESORT POLICIES

Point Randall Resort Policies

NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS

RULES:
No resort bath towels outside and no glass around or in pool.

Smoking Policy:
All units/cabins are non-smoking - this includes vaping, cigars, marijuana/medical marijuana and any type of smoking($1000 FINE). Outside tobacco smoking/vaping is allowed on our premises. No smoking allowed while physically swimming in the pool.
Upon check-out we require all trash must be taken to the large trash container (blue), all dishes must be washed and put away and please unplug coffeemaker and make sure all lights are off and doors are shut. (There will be a $75 charge to your bill if your unit/cabin is left with dirty dishes and/or trash when you check out.)

We Do Not Furnish:
Beach towels, paper towels, Kleenex, napkins, hair dryer, shampoo/conditioner, toiletries, charcoal/lighter fluid, bug spray, coffee, ice, fishing poles (all of these items and many more are available for purchase on-site)

Check Policy:
By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.

Credit Card Policy:
3% fee will be applied to all credit card payments. DEBIT TRANSACTION – must enter PIN to qualify as a debit transaction. Debit transactions cannot take place except in person.

Reservation Policy:
No advance reservations for less than 4 nights during the Summer season and 2 nights during the Spring/Fall season. Shorter stays will be taken if our bookings allow. $10 for each additional person. No charge for children age 5 and under.

Deposit Policy:
NO ROOMS will be held without a 10% non-refundable deposit per room. 50% of balance due January 10th. Remaining balance is due 30 days in advance.

Refund Policy:
None of the year-in-advance deposit is refundable. Half of the Jan 10th deposit is refundable if reservation is cancelled 60 days in advance. No deposit amounts are refundable if cancelled after the 60 days – no exceptions.

Office Hours:
9 AM to 5 PM Monday - Saturday and Sunday 12:30 PM - 5 PM
Check-In/Check-Out:
Check-in time is between 4:00 PM and 9:00 PM. Check-out time is 10:00 AM.
ARRIVAL TIMES
4:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.