Point Randall Resort Policies

NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS
Pets are not allowed.

RULES:
No resort bath towels outside and no glass around or in pool.

No smoking or vaping of any kind on pool deck or in the pool.

Must be 25 years or older to book a reservation. Minimum check-in age: 25

No fraternity, sorority, bachelor, or bachelorette parties.

Please do not take dishes/pots/pans/utensils/cups out of unit. If you do, please make sure all items get returned to your unit.

Smoking Policy:
All units/cabins are non-smoking - this includes vaping, cigars, marijuana/medical marijuana and any type of smoking ($1,000 FINE). Outside tobacco smoking/vaping is allowed on our premises with the exception of the pool. No smoking allowed while physically swimming in the pool or on pool deck.

Check-Out:
Upon check-out we require all trash must be taken to the large trash container (blue), all dishes must be washed and put away and please unplug coffeemaker and make sure all lights are off and doors are shut. (There will be a $75 charge to your bill if your unit/cabin is left with dirty dishes and/or trash when you check out.) If you used the sofa sleeper, please keep the sofa sleeper open and put dirty linens on couch.

We Do Not Furnish:
Beach towels, paper towels, Kleenex, napkins, hair dryer, shampoo/conditioner, toiletries, charcoal/lighter fluid, bug spray, coffee, ice, fishing poles (all of these items and many more are available for purchase on-site)

Check Policy:
By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.

Credit Card Policy:
3% fee will be applied to all credit card payments.

Resort Fee:
3% fee will be applied to all resort reservations to help offset the costs of housekeeping.

Reservation Policy:
Year-in-advance (YIA) reservations are defined as reservations made immediately after a guest’s stay for the same time the next calendar year.

Year-In-Advance Reservations Deposits:
Due at time of booking: 10% of reservation or $50, whichever is more. This is non-refundable and non-transferrable.
Due January 10th: 50% of balance due for 5 or more night reservations, or remaining balance due for 4 or less night reservations. (Late deposits will incur a 10% fee.)

Reservations made more than 60 days prior to arrival:
5 or more nights: 50% of balance due at time of booking
4 or less nights: Full payment needed at time of booking
Refundable if canceled 60 days prior to your arrival.

Reservations made 60 days or less of arrival date:
Full payment needed at time of booking. This is non-refundable

Remaining balance on all reservations is due 30 days prior to arrival date. This final payment is non-refundable.

All cancellations are subject to a fee of 10% for the entire reservation before taxes.

Late deposits will incur a 10% fee. If payment by check at the time of booking, payment is due within 5 days.

60-Day Refund Policy
No deposits are refundable or transferrable if cancelled within the 60 days of arrival – no exceptions.

Office Hours:
9 AM to 5 PM Monday - Saturday and Sunday 12:30 PM - 5 PM
Check-In/Check-Out:
Check-in time is between 4:00 PM and 9:00 PM. Check-out time is 10:00 AM.

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