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Contact Us

ADDRESS
1584 Susan Rd
Lake Ozark, Missouri 65049 USA
PHONE & EMAIL
573.365.2081
info@pointrandallresort.com
SOCIAL MEDIA



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POINT RANDALL RESORT POLICIES

Point Randall Resort Policies

NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS
CHECK POLICY:
By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.
RULES:
No resort bath towels outside and no glass around or in pool
Smoking Policy:
All units/cabins are non-smoking - this includes vaping, cigars, marijuana/medical marijuana and any type of smoking($1000 FINE). Outside tobacco smoking/vaping is allowed on our premises. No smoking allowed while physically swimming in the pool.
Upon check-out we require all trash must be taken to the large trash container (blue), all dishes must be washed and put away and please unplug coffeemaker and make sure all lights are off and doors are shut. (There will be a $75 charge to your bill if your unit/cabin is left with dirty dishes and/or trash when you check out.)
We Do Not Furnish:
Beach towels, paper towels, Kleenex, napkins, hair dryer, shampoo/conditioner, toiletries, charcoal/lighter fluid, bug spray, coffee, ice, fishing poles (all of these items and many more are available for purchase on-site)
Reservation Policy:
No advance reservations for less than 4 nights during the Summer season and 2 nights during the Spring/Fall season. Shorter stays will be taken if our bookings allow. $10 for each additional person. No charge for children age 5 and under.
Deposit Policy:
Three (3) nights deposit is required for each unit you have reserved in the Summer season and two (2) night deposit in the Spring/Fall season. The remaining balance is due on arrival. If you are renting the Anchor or Beacon House - deposit policy depends on number of nights you are staying (if staying more than 2 nights - the deposit will be greater).
Refund Policy:
Deposits will only be refunded if the reservation is cancelled more than 45 days prior to your arrival date and the entire reservation is re-rented. All returned deposits will be subjected to a 10% cancellation fee. Year-in-advance deposits (i.e. deposits made 12 months in advance) are excluded and are never refundable or transferable.
Office Hours:
9 AM to 5 PM Monday - Saturday and Sunday 12:30 PM - 5 PM
Check-In/Check-Out:
Check-in time is between 4:00 PM and 9:00 PM. Check-out time is 10:00 AM.
ARRIVAL TIMES
4:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.