Point Randall Resort Policies
NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS NO PETS
RULES:
No resort bath towels outside and no glass around or in pool.
Smoking Policy:
All units/cabins are non-smoking - this includes vaping, cigars, marijuana/medical marijuana and any type of smoking($1000 FINE). Outside tobacco smoking/vaping is allowed on our premises. No smoking allowed while physically swimming in the pool.
Upon check-out we require all trash must be taken to the large trash container (blue), all dishes must be washed and put away and please unplug coffeemaker and make sure all lights are off and doors are shut. (There will be a $75 charge to your bill if your unit/cabin is left with dirty dishes and/or trash when you check out.)
We Do Not Furnish:
Beach towels, paper towels, Kleenex, napkins, hair dryer, shampoo/conditioner, toiletries, charcoal/lighter fluid, bug spray, coffee, ice, fishing poles (all of these items and many more are available for purchase on-site)
Check Policy:
By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.
Credit Card Policy:
3% fee will be applied to all credit card payments. DEBIT TRANSACTION – must enter PIN to qualify as a debit transaction. Debit transactions cannot take place except in person.
Reservation Policy:
Year-in-advance (YIA) reservations are defined as reservations made immediately after a guest’s stay for the same time the next calendar year. YIA reservations must be held with a deposit of 10% or $50, whichever is more, per room. An additional 50% deposit is due January 10th for reservations that are 5 or more nights. Remaining balance is due for all stays for 4 or less nights. Late deposits will incur a 10% fee.
Current year reservations made less than 60 days prior to arrival date need full payment. Reservations made more than 60 days prior to arrival need a deposit of 50% for 5 or more nights or 100% for 4 or less nights.
Remaining balance on all reservations is due 30 days prior to arrival date.
60-Day Refund Policy
None of the year-in-advance deposit is refundable or transferable. All other deposits are refundable if reservation is cancelled 60 days in advance. All cancellations are subject to a fee of 10% of entire reservation before taxes. No deposits are refundable or transferrable if cancelled within the 60 days of arrival – no exceptions.
Office Hours:
9 AM to 5 PM Monday - Saturday and Sunday 12:30 PM - 5 PM
Check-In/Check-Out:
Check-in time is between 4:00 PM and 9:00 PM. Check-out time is 10:00 AM.
